Technologies used in AXA GUIDE
A cookie is a small piece of information which is sent to your computer or your mobile phone. Cookies do not cause any damage or harm to your device. You can accordingly set the browser on your electronic device to notify you upon receiving a cookie. This will enable you to decide if you want to accept such a cookie or not. If you do not accept cookies, you may not be able to use all functionality of the Platform or the Services offered by us. We may use and install ‘cookies’ in order to collect and process information about your use of the Services, such as the site pages you visit, web history and search history.
Such information is used by us to help improve the contents of the Platform and the Services and to compile accurate statistics about the usage of our Platform and the Services for internal purposes and for the purpose of enhancing the Services offered to you. We may obtain the services of outside parties to assist us in collecting and processing information collected through cookies.
We may also use internet tags (also known as action tags, web beacons, single-pixel GIFs, clear GIFs, invisible GIFs and 1-by-1 GIFs) and cookies through the Services and may deploy these tags/ cookies through a third-party advertising partner or a web analytical service partner which may be located and may store the respective information (including your IP address) in a foreign country. These tags/cookies may be placed both on online advertisements that bring users to the Services and on different pages of the Platform. Such third-party partner or service partner may be able to collect data about visitors to the Platform and other sites because such internet tags/cookies, may compose reports regarding the website’s activity for us and may provide further services which are related to the use of the Site and the internet. They may provide such information to other parties if there is a legal requirement that they do so, or if they hire the other parties to process information on their behalf.
We use two types of cookies: persistent cookies and session cookies. A persistent cookie lasts beyond the current session and is used for many purposes, such as recognising you as an existing user, so it’s easier to return to AXA GUIDE and interact with our Services without signing in again. Since a persistent cookie stays in your browser, it will be read by AXA GUIDE when you return to one of our sites or visit a third-party site that uses our Services. Session cookies last only as long as the session (usually the current visit to a website or a browser session).
A pixel is a tiny image that may be embedded within web pages and emails, requiring a call (which provides device and visit information) to our servers in order for the pixel to be rendered in those web pages and emails. We use pixels to learn more about your interactions with email content or web content, such as whether you interacted with ads or posts. Pixels can also enable us and third parties to place cookies on your browser.
Local storage enables a website or application to store information locally on your device(s). Local storage may be used to improve the AXA GUIDE experience, for example, by enabling features, remembering your preferences and speeding up site functionality.
If you’re signed into AXA GUIDE, cookies help us show you the right information and personalise your experience in line with your settings.
We may also work with our customers and partners to show you an ad on or off AXA GUIDE, such as after you’ve visited a customer’s or partner’s site or application.
Analytics and research
If you are a AXA GUIDE member but logged out of your account on a browser, AXA GUIDE may still continue to log your interaction with our Services on that browser for up to 30 days in order to generate usage analytics for our Services. We may share these analytics in aggregate form with our customers.
Where required, we enable you to reject the use of certain cookies for purposes such as advertising and analytics and research, by visiting your cookie settings, without affecting the lawfulness of processing based on your consent before its withdrawal.
Do Not Track (DNT) is a concept that has been promoted by regulatory agencies such as the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing Internet users to control the tracking of their online activities across websites by using browser settings. As such, AXA GUIDE does not generally respond to “do not track” signals.
Our Service Providers will be given access to your information, under reasonable conﬁdentiality terms, as is considered reasonably necessary by us in order for us to provide the Services to you, or in order for us to enhance the Services being offered to you. Access to this information will permit them to provide Services more efﬁciently and effectively to you and to us.
For example: your IP address may be used to estimate your location and personalise your experience with the Services; we may share information such as IP address, user name, email address and cookie and web beacon information with third parties in order to tailor advertising to our various market segments; aggregate data about IP addresses, pages loaded, time to load pages and errors encountered may be used by third-party performance monitoring and improvement products. The Platform Provider, its Afﬁliates or its Service Providers may be required to disclose information, as described in the section below entitled ‘Disclosures Required under Applicable Law’.
Disclosures Required Under Applicable Laws
We disclose personally identiﬁable information about you as required or permitted by applicable law, including complying with legal process (for example, we may disclose your information in response to a legal request if we have good faith belief that the law requires us to do so). We fully cooperate with law enforcement agencies in identifying those who use our Services for illegal activities and may, in our sole discretion, disclose personal information or other information to satisfy any applicable laws, regulations, or government requests.
We reserve the right to release personal information or other information about users who we believe are engaged in illegal activities or are otherwise in violation of our Legal Terms, even without a warrant or court order, if we believe, in our sole discretion, that such disclosure is necessary or appropriate to operate our web site or to protect our rights or property, or that of our afﬁliates, or our ofﬁcers, directors, employees, agents, third-party content providers, suppliers, sponsors, or licensors.
We also reserve the right to report to law enforcement agencies any activities we reasonably believe in our sole discretion to be unlawful or illegal. If we are legally compelled to disclose information about you to a third party, we will attempt to notify you by sending an email to the email address in our records unless doing so would violate the law or unless you have not provided your email address to us.